2. Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, disclose, and protect your personal data.

2.1 Data We Collect

We may collect:

• Contact information (name, email, phone)

• Health and medical details relevant to physiotherapy

• Payment information

• Website usage data via cookies

2.2 How We Use Your Data

We use personal data to:

• Provide and manage appointments

• Communicate with you about services

• Process payments

• Improve our website and services

2.3 Legal Basis

We will process your data where necessary to fulfil our contract with you, comply with legal obligations, or with your consent.

2.4 Sharing Your Information

We may share data with:

• Healthcare partners involved in your care

• Payment processors

• Regulatory bodies if required by law

We will not sell your data to third parties.

2.5 Your Rights

Under applicable UK data protection law (UK GDPR & Data Protection Act 2018), you have rights including:

• Access to your data

• Rectification

• Erasure (in certain cases)

• Restrict or object to processing

• Data portability

To exercise your rights or for questions, email aputhan-veettil@parkviewlearning.net or write to:

Park View Physiotherapy, Park View School, DH3 3QA, Chester-Le-Street, UK

You also have the right to complain to the UK Information Commissioner’s Office (ICO) about how we handle your data. newark-sherwooddc.gov.uk

2.6 Cookies

Our website uses cookies to enhance your experience and analyse usage.